Thank you for choosing us to provide your dental care We consider it an honor to have been chosen by you to do so. Our philosophy in serving people is to be informative, honest and forthright. Nowhere is that more important than in the area of finances. This Financial Agreement is indicative of our respect for your right to know ahead of time what our expectations are. If you have any questions or concerns about our Financial Agreement please do not hesitate to ask our business office staff
DENTAL INSURANCE: As a courtesy we will gladly file your claims and accept assignment of dental insurance benefits provided you agree to the following:
- You must provide us with an insurance card and all the information necessary to verify your coverage and file your claim.
- Your insurance policy is a contract between you. your employer and the insurance company We are NOT a party to that contract. Our relationship is with you and not your insurance company
- You are responsible for our fees and not what your insurance company allows or considers "usual, customary and reasonable" all of which vary from one company to another.
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Although we may estimate your insurance benefits we are not responsible for their accuracy Knowledge of benefits as well as benefit amounts, limitations, exclusions. waiting periods. etc is entirely YOUR responsibility. Receiving our services indicates your acceptance of responsibility to pay regardless of our estimate
- All charges not paid by your insurance company are your responsibility regardless of the reason for nonpayment. Not all the services we provide are covered benefits. Benefits differ from one company to another. Fees for noncovered services, along with deductibles and copayments are due at the time of treatment
PAYMENT POLICY
- We accept cash, personal checks, debit cards, Visa, MasterCard and Discover
- After dental insurance has paid its portion. a statement is sent to the mailing address on record, for the remaining balance. Payment is expected within 30 days of the statement date, to avoid finance charges.
- We do not file claims for medical insurance or more than one dental insurance company per patient.
PATIENTS WITHOUT INSURANCE COVERAGE:
We provide written estimate of fees. and payment is expected at each visit for services rendered.
BROKEN OR MISSED APPOINTMENTS:
Appointments not kept or changed with less than 48 hours notice are considered broken. Broken appointments will be rescheduled during the morning hours and subject to additional fees Broken appointments prevent others from receiving the dental care they deserve We take them seriously so please be considerate and inform us in advance if you need to change: your appointment.
FEE FOR MISSED APPOINTMENT IF 48-HOUR NOTICE NOT GIVEN:
Each time a patient misses an appointment without providing proper notice. another patient loses an opportunity to receive timely care. If you are unable to keep your appointment, we respectfully ask that you notify our clinic at least 48 hours in advance. Failure to cancel/reschedule an appointment that you do not attend will be considered a missed appointment or no show.
Due to high patient demand, and limited availability of appointments we have instituted a $50 no show fee for weekdays and $75 for appointments made for either Saturdays or for the day before or the day after Holidays*. As of July 1st, 2013, you must give 48 hour advanced notice to cancel/reschedule appointments. Failure to do so will result in a $50/$75 fee charged to your account. We reserve the right to terminate professional treatment of any patient when scheduled appointments are not kept.
MINOR PATIENTS: The parent or guardian accompanying the minor is responsible for full payment. In the case of divorced or separated parents, the parent accompanying the child is responsible for payment, without any exception. This office will not attempt to collect payment from a parent that is not present in the office at that visit.
RETURNED CHECKS: A $30.00 charge applies when a check is returned by the bank.
FINANCE CHARGES AND COLLECTION FEES: Finance charges will be applied to all balances not paid within 30 days of the monthly billing date. A late charge of 1.5% on the balance then unpaid and owed will be assessed each month until paid. You agree to pay collection costs and reasonable attorney fees incurred in attempting to collect on this amount or any future outstanding account balances.
RECORDS AND REIMBURSEMENTS: Original records including radiographs are the property of this office. If you desire we will provide you with a copy of your record or radiographs.
We understand temporary financial problems may affect timely payment of your balance. In those situations we encourage you to communicate any such problems immediately so we may assist you in the management of your account.
CONSENT & AUTHORIZATION: I authorize dental treatment and agree to pay all related professional fees. Fees not covered by my dental insurance will be promptly paid upon notification from this office. I have read and understood this document in its entirety, outlining office policies and financial policies of Parkway Dental Care. Without any reservations, I agree to abide by the policies outlined herein.