When a dental appointment is made in our office, a specific me is reserved for the pa ent to see the dentist. The appointment allows the dentist to meet the patient's needs and also schedule other equally important pa ents.
Broken appointments result in a loss of valuable me that could be
spent with pa ents in need of treatment and they are very costly to our office. For this reason, if a pa ent fails to keep an office visit he or she will be charged a fee for a broken appointment.
In addi on, because we are not in the position to determine if an excuse is valid or not, no excep ons will be made to this policy.
It is the pa ent's ul mate responsibility to keep their scheduled appointment. If an appointment does need to be cancelled or rescheduled for any reason, please no fy our office with 24 hours in advance of the appointed me, and no broken appointment fee will be charged.
Thank you for your anticipated cooperation.