Thank you for choosing our dental private practice to receive your dental care. We are
committed to the success of your treatment and to help you regain optimal oral health.
We hope you understand that payment of your bill is considered part of your treatment.
The following is a statement of our financial policy which we require you to read, agree to
and sign prior to any treatment.
According to your insurance contract, you the patient, rather than the insurance company,
is responsible for complete payment for our services. All patients with insurance coverage
are required to pay for non-covered services, any deductible, and any copay amount due
at the time services are rendered. For patients with dual dental insurance coverage, We
will bill both insurances if you have provided us with the necessary information.
Patients insured with plans which we are NOT contracted with, will be required to pay for
the first visit in full, and 30% of all treatment provided when services are rendered.
Patients with NO insurance are required to cover first visit in full for services rendered.
Payment plans are available and need to be arranged with our Treatment Coordinator
prior to start of your dental treatment.
Failure to make payment arrangements or failure by your insurance to pay any claim 60
days after services have been rendered may result in collections and interruption of care.
Our accepted methods of payment are cash, check, Visa, Master Card, Discover Card or
Care Credit.
It is the patient's responsibility to verify their benefits, and to inform our receptionists of
any changes to your insurance coverage and to present a valid ID card, and insurance
identification.
Again, thank you for trusting us with your care. If you have any questions regarding
financial arrangements, and payment options, please contact our insurance department.
I HAVE READ, UNDERSTAND AND AGREE TO THE PROVISIONS OF THIS POLICY
A professional support system:
- My staff is an integrant part of this practice. They have been professionally
trained to perform many of the services that you will need. Please feel free to
ask they or myself any concern regarding your dental treatment at any time.
We welcome you questions!
- Depending on your needs, your appointments will vary In time. You may
be scheduled for 30, 60 or 90 minutes or longer. Please arrive to your
appointment on time. If you are late, your time will be compromised as there
are patients scheduled immediately after your.
- Our office hours have been designed to best fit your schedule. As a
courtesy, we will call you to remind your of your appointment, one or two days
prior. However, if we are no able to reach you, or leave a message, please
know that you are still responsible to keep appointment. IF YOU MUST RESCHEDULE, WE ASK ATLEAST 48 HOURS NOTICE. FAILURE TO DO SO WILL RESULT IN CHARGE OF $25.00 FOR THE MISSED APPOINTMENT.
- Urgent care In time of need. If you have pain, swelling or bleeding or were
involved in a sport accident, the doctor will see you as soon as possible. If the
occurred after hours, please call our office al (323)560-7474, leave a detailed
message with your name and phone number with are code and Dr. Sanchez or
a member of our staff will call you Immediately. If you feel you are in a lifethreatening
situation, please call 911.
The success of your dental care depends on you:
- Please ask your companions and/or children to wait for you in the reception
area while you are being seen by the doctor or staff. We ask parents of children
who are patients to also wait in the reception area. This makes communication
and patient cooperation easier for the doctor, clinical assistant and patient
(even with young children). If needs, we will call in your companion or the parent
at the appropriated time.
- It Is important that you follow your home therapy as instructed, take your
medications as prescribed, and follow post-op Instructions given after each
visit. If you need further clarification or have questions during or after your visit,
please feel free to contact us.
We appreciate your understanding and cooperation!
Agreement:
I agree to the above office regulations and understand my commitment to my oral
health.